What our Customers say...


I am an insurance agent and have not had any complaints from my insured's use of their services. They are a preferred vendor for many company programs.

They took great care of our customer I would highly recommend them to anyone that need's work done.

"My family used SERVPRO after an incident in our home… The service was impeccable, and we had minimal stress given the circumstances. Their representatives are next level. 10/10 would recommend."

"Having a tree fall on our house was very upsetting but SERVPRO alleviated our concerns.
SERVPRO was very professional and timely. I only have positive things to say about them from beginning to end.
They made this terrible event seem like it never happened!"

"SERVPRO of Downtown Cincinnati went beyond expectations at our office with both quick response times and very good communication. The technicians were very professional and did an excellent job and checked with our office team before leaving to make sure we didn't have concerns. There's no doubt if we have another water damage issue these are the guys will be calling back."

"I recommend them for flood restoration and flood clean-up. They are so professional, punctual, and responsive!" 

We recently had a frozen pipe that burst and caused water damage to our business. Called SERVPRO of Cincy and they came out very quickly and took care of everything for us so that we didn’t have to close down for a long period of time. They also worked with our insurance company on the billing for their services AND helped us with making repairs. We have a neighbor that has also used them in the past to help with a fire cleanup and they spoke highly of this location and recommended them to us. Would recommend this company to anyone that has a water or fire damage situation!!

We’ve had a great experience using SERVPRO. We had a hidden leak we didn’t discover for a while and SERVPRO was able to work through our insurance to repair the damage and take care of everything. Highly recommend!