Preventing Damage From Ice Dams

12/12/2024 (Permalink)

Icicles can be a sign that an ice dam is forming on your structure.

It's that dam time of year again!

Ice dams (wait, did you think I was talking about something else?) can form when snow refreezes after it starts to melt, which forms a barrier against proper draining of the melted snow, which can cause water damage to the inside or outside of your home or business under freezing temperatures. 

Water from melting ice dams can leak into attics or closets before the damage is even noticeable. 

Here are some ice dam damage prevention tips:

- Regularly clean gutters

- Keep your attic insulated

- Remove excess snow with a roof rake

- Remove the water pooled up behind the dam

(Chipping away at the ice dam directly creates risk of damaging the shingles underneath!) 

Now, you *can* try the old method of filling pantyhose with a calcium chloride melter (known as "salt socks") to create a flow channel for the water to run off the roof, but this method is not always effective. But spreading ice melters or rock salt directly onto the roof can create risk of corrosion and possibly reduce the lifespan of roof flashing, gutters, and downspouts. 

It's recommended to use steam to melt ice dams, which might require a professional, unless you have your own ice dam steamer.

The steamer converts cold water into low pressure steam and has a special nozzle that melts the ice entirely. 

We hope you have a dam good holiday and Winter season, involving absolutely no ice dams, but if you do, we can help with any resulting water damages.  

Getting rid of smoke damage after a fire

11/7/2024 (Permalink)

Your stuff matters. Let us take care of it for you.

It’s important to address smoke and soot damage quickly. While unpleasant, the lingering effects of long-term exposure to smoke and soot particles can pose health risks to your family or staff, and possible additional damage to the affected property.

There are some things you can do after contacting a professional restoration company that specializes in fire damage and smoke odor restoration, like SERVPRO of Downtown Cincinnati / Team Roberts & Parsosns, to reduce the smell and begin the cleaning process:

• Ventilation: Circulate fresh air throughout the property by opening doors and windows to remove the smoke and soot particles and soften the smell.

• Surface Cleaning: Use soot sponges to remove soot particles from hard surfaces like flooring, walls, ceiling, and objects like picture frames, dressers, etc.
  • A high-efficiency vacuum cleaner with a HEPA filter can also be used to remove these particles. Our team of technicians are certified to ensure equipment like this is used properly.

• Soft Contents Cleaning: Fabric materials like clothing, curtains, and linens can be stained from smoke and soot damage after a fire. These items require specialty cleaning to be restored to the best condition. An experienced dry cleaner may be able to help, or SERVPRO’s ESPORTA machines can make it "Like it never even happened."

Fire damage cleanup is a complex process. When handling the effects of fire, such as soot and smoke removal, it’s recommended to contact a restoration professional.

SERVPRO of Downtown Cincinnati / Team Roberts & Parsons is Here to Help restore your home or business after a property damage!

513.589.1700

National Preparedness Month

9/13/2024 (Permalink)

Around half of businesses close permanently after experiencing a disaster and about 75% of businesses do not have a disaster plan in place.

Disaster doesn’t care. It can, and will, happen at any time.

Preparation is KEY to minimizing costs and damages during a disaster event.

As Federal Emergency Management Agency (FEMA) Administrator Deanne Criswell puts it, pre-disaster planning on "blue sky days" is essential.

Each year in September during National Preparedness Month FEMA creates a campaign focused on spreading preparedness awareness to marginalized groups, which you can learn more about by visiting fema.gov.

Prepare your Cincinnati business by completing a complimentary, customized, digital pre-disaster planning tool kit called an Emergency Ready Profile (ERP) with SERVPRO of Downtown Cincinnati / Team Roberts & Parsons!

With an ERP, your business operations know exactly who to call, what to do, and where to go in the event of a property emergency like water damage or fire damage.

This toolkit puts businesses ahead of the curve by ensuring all necessary documents, contact information, and facility information are securely stored in one place: your pocket! The convenience of having an ERP accessible through a mobile app eliminates the need to search for paperwork when time is precious and stress is high, during a disaster event.

Be prepared and get ahead. Disaster strikes at any time, usually when least expected! Pre-disaster planning makes all the difference.

Martin Luther King III visit SERVPRO Team Roberts Owners at Cincinnati Reds Game

8/30/2024 (Permalink)

Realize the Dream encourages volunteerism and community collaboration: Learn more at realizethedream.org

Earlier this month, SERVPRO of Downtown Cincinnati / Team Roberts team members and family had the privilege of meeting Martin Luther King III at a Cincinnati Reds Game while in their suite.

The Reds joined forces with MLK3’s nonprofit organization, Realize the Dream, and honor the King family during pregame ceremonies at some of their home games.

And one special Friday night in early August as the Reds played the Giants at Great American Ballpark, SERVPRO® team, family, and friends were in for a surprise.

Owners Julie and Tony Roberts and their two sons, Business Development Rep Tim McWaters, and industry friends got to meet a member of one of history’s most influential families, none other than Martin Luther King III.

“Although the Reds didn't come out with the "W" that night, watching my boys engage and hear lessons in community service, peaceful disagreements, and leaving everything a little better than you found it with one of the most iconic families in history sure made me feel like a champion”, Julie says.

A truly memorable evening for all SERVPRO suite attendees and Reds and Giants fans!

Water Damage Professionals- Trust our Certified Team

11/7/2023 (Permalink)

Water damage can wreak havoc in your home or business. Call our offices today, we are here to help!

SERVPRO® of Downtown Cincinnati/ Team Roberts and Parsons offers professional water damage restoration services including water extraction, drying, and dehumidification, ensuring your home is fully restored and protected. 

When an emergency occurs, our team is on-site 24/7 and 365 days a year. We know that water damages do not wait for business hours and neither do we. We are here to help when you need us most!

When restoring items with water damage, it is important to take immediate action by stopping the water flow, removing the water, and thoroughly drying the affected area to prevent further damage. When it comes to water damage, waiting can sometimes create secondary damage to your home and belongings.

Once water damage occurs, our team arrives and begins using an extractor to get standing water out of your home, depending on the amount of water present. Then, once standing water is removed it is time for the dehumidification process. While our technicians set that up in your home, it is time for the contents in your home to get restored. 

Depending on the severity of your water damage and the category, we can restore your items on site or we can bring them back to our warehouses to dry. We treat your home and belongings like we would our own. Trust our team of certified technicians to get your home back to "Like it never even happened."

When you need water damage restoration help, please call our offices today at 513-589-1700. 

Commercial restoration in Cincinnati

8/30/2023 (Permalink)

Capacity, crew, and capability are of no worry to you when it comes to a large-scale loss.

Are you a Cincinnati business owner or property manager whose facility has been affected by water, fire, mold, or storm? Look no further, you’re in just the right place! SERVPRO of Downtown Cincinnati, Team Roberts/Parsons is equipped with the tools and the team to get the job done.

Trust the recognized #1 franchise in the restoration category in Entrepreneur’s 2022 Franchise 500® to effectively restore your property to preloss condition and get your business back on track. SERVPRO® uses state of the art equipment to efficiently clean and restore your space after experiencing a disaster to your property.

Our ownership team has 9 franchises under their belt within the tristate area and two decades worth of experience, so capacity, crew, and capability are of no worry to you when it comes to a large-scale loss.

We work directly with insurance providers for a smooth claims process. Our crews are ready to help 24/7 with emergency restoration needs. You’re just a phone call away from getting the help you need and deserve to get your business or property rightfully restored. Call the pro’s when your Cincinnati business suffers a water damage or fire damage – SERVPRO of Downtown Cincinnati, Team Roberts/Parsons!